Booking – On confirmation of traveling with us, you will need to complete the booking / registration form and send bank transfer for the amount of Euro 100/- per person as non refundable trip deposit. On receipt of the trip deposit, the detailed itinerary along with briefing notes and equipment checklist will be sent. 50% of trip cost to be paid 60 days before trip departure. Balance of payment to be sent 30 days before arrival.
(Please note that for online payments, any bank or credit/debit card charges will have to be borne by the clients)
Risks and Hazards - While booking a trek with us you must be able to understand the risks and hazards which are involved in adventure trips. You must be physically and mentally prepared for the same. Any existing medical problems should be mentioned at the time of enquiry so that we can give the necessary guidance for a suitable trip. You will need to sign a waiver form prior to the trip.
Unforeseen Eventualities – We will not be liable for consequences of weather conditions, flight cancellations, strikes, wars, riots or any untoward incidents, which are beyond our control. Any extra costs, such as hotel accommodation/flights, etc that might ensue, will be your responsibility and must be paid for directly at that time.
Itinerary Modifications – Whilst every effort will be made to adhere to the planned itinerary, it must be realized that last minute or on the spot changes could occur with any kind of adventure travel. The unexpected may happen and adventure holidays unlike regular holidays cannot be taken for granted. Factors like weather, transport difficulty, political instability, changes in rules and policies may cause us to change the itinerary and the same will be informed to the clients should changes have to be made before trip departure. If changes occur once trip begins, the itinerary will be decided by the guide and will be in the best and safest interest of the clients. Once a trip begins and should any one return early due to illness or any personal reason, no refund will be given for unutilized services and hotels. Any additional costs incurred due to deviation from the itinerary by the clients will be paid directly by them.
Emergencies and Evacuations - In the event of illness, accident, emergency medical evacuation either by foot, vehicle, helicopter or otherwise, the responsibility for the payment of such costs lies with the client and should be paid directly.
Cancellation Policies – Should you wish to cancel; the following scale of charges will apply:
- Cancellation 30 days to 2 months - 40% of trip cost
- Cancellation 15-30 days before departure - 60% of trip cost
- Cancellation 15 days before departure - 100% of trip cost